Providence Health & Services Applications Analyst 2 in Missoula, Montana

Description:

Providence is calling an Applications Analyst 2 to Providence Health & Services in either Renton WA, Seattle WA, Olympia WA, Everett WA, Spokane WA, Beaverton OR, Burbank CA, Anaheim CA Irvine CA, Torrance CA, Missoula MT or Anchorage AK.

The Applications Analyst 2 will focus on the day to day operational support of client server and cloud hosted applications with some focus on TeleHealth and Telemedicine. Under limited supervision, gathers and analyzes user needs in support of clinical or business applications in the healthcare environment. Includes providing complex application support, develops and improves documentation and specifications. Analyzes complex results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying applications.

In this position you will:

  • Troubleshoot issues and develop/maintain knowledgebase

  • Follow-up to ensure customer satisfaction with issue resolution

  • Scope and execute new implementations and upgrades

  • Make recommendations and provide alternatives to support model

  • Deliver awesome customer service

Qualifications:

Required qualifications for this position include:

  • Bachelor’s Degree or equivalent blend of education and experience.

  • Four (4) years functional experience.

  • Competent in supporting the technical, operational and application needs of moderately complex applications or subcomponents of a highly complex application.

  • Skilled in information collection and troubleshooting root cause of application failures

  • Knowledgeable of application architecture.

  • Knowledgeable of database configurations, queries and elements.

Preferred qualifications for this position include:

  • 3 years experience in a healthcare setting.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Renton

Other Location(s): California-Burbank, Washington-Spokane, Montana-Missoula, Alaska-Anchorage, Washington-Seattle, California-Anaheim, California-Torrance, Washington-Olympia, Washington-Everett, California-Irvine

Req ID: 182089