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Providence Health & Services Dispatcher in Missoula, Montana


Providence is calling for a Safety Management Dispatcher (Security Dispatch Dept, Variable Shift, Per Diem) to St. Patrick Hospital in Missoula, Montanta. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Answers patient, family, department, hospital, emergency and routine calls.

  • Correctly operates Wyse Paging Terminals.

  • Maintains appropriate communication logs.

  • Maintains correct patient information in computer system.

  • Maintains key restriction list and sign in/sign out list.

  • Monitors Security System including magnetic door locks, intercom and monitoring cameras.

  • Provides communication to all other departments and emergency agencies inside and outside of the hospital.

  • Responsible for telephone remote relief.

  • Completes preceptor evaluation as assigned.

  • Documents critical incidents when necessary.

  • Ensures effective use of equipment – Assists in securing equipment to prevent theft and loss.

  • Functions as a preceptor; serves as a resource person for new staff.

  • Provides clear, concise and pertinent


Required Qualifications for this position include:

  • High school diploma or General Equivalency Degree (GED) equivalent

Preferred Qualifications for this position include:

  • One (1) year prior emergency dispatching experience

  • Health care or emergency services dispatching experience

About the department you will serve:

Providence St. Patrick Hospital in Missoula, Montana has more than 250 licensed beds and serves patients from 17 counties. We have been recognized as a Thomson Reuters Top 100 Hospital and among many other awards, have earned the Premier Award for Quality award repeatedly. Missoula is halfway between Yellowstone and Glacier National Park. It is a university city of 65,000, surrounded by big sky, scenic mountains, forests and renowned rivers.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Facilities Security

Location: Montana-Missoula

Req ID: 241948