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Providence Network Engineer PSJH in Missoula, Montana


Providence St. Joseph Health is calling a Network Engineer PSJH to our location in Redmond, WA; Seattle, WA; Portland, OR; Beaverton, OR; Anchorage, AK; Lubbock, TX; Missoula, MT; or Irvine, CA.

We are seeking a Network Engineer PSJH who have enterprise-class technical experience designing, building, and operating networks in a large health care environment. Responsible for planning, designing and implementing new WAN infrastructure enterprise wide. Perform all duties in a manner that promotes Providence mission, values, and philosophy. Serve as a role model for the values and mission of the organization.


This position must establish and maintain effective working relationship with staff on TEO teams and all Providence staff, including:

• Close collaboration with the Network Engineers, Voice Communications, ITS, RIS, and TSS

• Staff at all levels of the organization.

• Providence outside community/customer/patients.

• Vendors/business partners.

Has the responsibility to interface and ensure network service delivery for Enterprise Providence Health and Services entities. Develops relationships with application customers so that IS infrastructure services are provided according to business needs with priority and special emphasis placed on production systems, production incidents and emergencies, and enterprise-wide projects.

Has responsibility for the delivery, evaluation, implementation, and continuous improvement of these services system-wide. Provide critical technology infrastructure solutions and support to clinical and business functions such as: patient care, laboratory, radiology, pharmacy, patient accounting, general accounting, materials management, payroll, and electronic communications within Providence Health System. Analyze data traffic patterns within network infrastructure, detecting operational problems and recommending improvements to ensure optimal performance.

Engages in troubleshooting including running maintenance and recovery tasks; interpreting alarms and errors in the logs; and performing maintenance to correct problems. Develops detailed documentation for the purposes of expediting problem identification and resolution. Create new network designs, assessing the network requirements for a solution, and suggesting recommendations aligned with the goals of the organization. Performs other duties as assigned by Supervisor, Manager or Sr. Manager.

In this position you will have the following responsibilities:

  • Assist in development and maintenance of network standards, procedures, and performance requirements for the enterprise infrastructure network environment.

  • Design the required business and technical configuration management processes to ensure network standards compliance across the enterprise. Assist in evaluating system designs, provides and implements recommendations to improve performance, productivity, functionality and decrease rework and duplication. Participate in key process improvements for all network environments throughout the organization. Coordinate network device configuration and management. Ensure that network devices comply with established policies, standards, licensing agreements, and configuration guidelines. Create and maintain accurate technical and procedural documentation for support of voice and data systems.

  • Partner with technical support staff to meet or exceed network service level goals. Maximizes network service performance, and quickly resolve network outages escalated the network engineering. Participate in on call duties as assigned.

  • Partner with business leaders and other key stakeholders to ensure network services are meeting the needs of the PSJH ministries. Assists in the design and review of new data, voice and/or telephony deployments. Defines and implements strategies for integrating data, voice and telephony technologies. Coordinates with data network engineering, data center engineering, voice communication, and business application functions to ensure availability, reliability, and scalability of the network to meet corporate objectives.

  • Ensure network designs and processes are in place to secure and protect the enterprise network. Establish network designs that comply with regulatory requirements. Provides input to policies, procedures and technologies (including firewalls) to ensure enterprise network security. Implements network infrastructure equipment with the highest degree of security to protect the business and clinical information of the organization.

  • Collaborate effectively and consistently with peer network Engineers and Architects. Assist in coordinatation of integrated systems integrity between users of Information Services and third party software vendors or programmers. Participates in the development and adherence to project schedules.

  • Constantly update networking job knowledge by participating in educational opportunities, reading professional publications, maintaining professional social networks, and participation in professional organizations. Displays a professional attitude and demeanor when working with organizations external to the team, providing a positive attitude and customer centric approach. When required to travel for Providence, professionalism is displayed at all times.


Required qualifications for this position include:

  • 2 years Enterprise LAN/WAN network design and support

  • 2 years Enterprise network design and support

  • 2 years Network application performance tuning

Preferred qualifications for this position include:

  • Bachelor's Degree in Information Technology or equivalent educ/experience

  • 2 years Information Technology support in a large health care environment

  • 2 years Real-time application (VoIP, Video, etc…) wireless network design and support

  • Current network certifications

  • Experience with large multi-region enterprise technology

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Infrastructure

Location: Montana-Missoula

Other Location(s): Oregon-Portland, Oregon-Beaverton, Texas-Lubbock, Washington-Seattle, Washington-Redmond, Alaska-Anchorage, California-Irvine

Req ID: 291137