Providence Health & Services On-site Customer Support/Cashier in Missoula, Montana


Providence is calling an On-site Customer Support/Cashier (0.001 FTE, Rotating/Variable) to St. Patrick Hospital in Missoula, MT.

The On-site Customer Support/Cashier has direct contact with patients and their families and is primarily responsible for collecting payments from patients/guarantors and non-patient payors, and accurately reconciling and posting these to the patient/guarantor’s account in a timely manner.

In this position you will:

  • Be the face of Providence Business Office Customer Support to our ministries.

  • Serve as frontline triage and provides coverage to Financial Counseling on an as needed basis. This may include room visits, working with patient/guarantors to resolve account balances including identifying other sponsorship, providing information about options for funding including payment plans and discounts under PH&S policies, and processing Financial Assistance Applications and determinations within approval limits.


Required qualifications for this position include:

  • High School diploma or equivalent

  • Minimum of 1 year experience in cashier/payment processing or banking

  • Minimum of 2 years experience in Financial Counseling, patient financial services and/or customer service

Preferred qualifications for this position include:

  • Some college level course work

  • Medical cashier experience

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. Its’ mission is to deliver a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Finance & Accounting

Location: Montana-Missoula

Req ID: 184326