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Providence Health & Services Patient Services Representative - Float Pool in Missoula, Montana


Providence is calling a Patient Services Representative (Care Coordination, Day Shift, 1.0 FTE) to Providence Medical Group in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Perform clerical, scheduling and records activities in support of patients and staff.

  • Complete referral coordination and documentation.

  • Follow-up, coordinate, receive and input documentation and values while accurately completing patient care records.

  • Communicate with clinic staff, providers and others regarding coordination of care.

  • Accurately collect, record and ensure distribution of information to appropriate staff via computer and/or manual systems.

  • Assist with other patient coordination activities, as needed.


Required qualifications for this position include:

  • Experience with Microsoft Office applications including Word, Excel, and Outlook

  • Computer and/or data entry experience

  • Demonstrated application of hospitality skills in any service field.

  • Knowledgeable in computer operation, keyboarding, multi-line telephone systems, electric typewriters and fax machines.

  • Knowledge of Medical Terminology

Preferred qualifications for this position include:

  • 1 year experience in a healthcare related field, specifically patient access, insurance eligibility verification/authorization, billing/electronic claims submission, or collection of accounts receivable.

  • High School diploma or General Educational Development (GED) equivalent

  • Previous hospital admitting experience

  • Any equivalent combination of education and experience that provides the employee with the knowledge, skills, and ability to perform the work will be considered.

About the clinic you will serve.

Providence Medical Group includes over 30 primary care, specialty clinics and healthcare groups throughout western Montana focused on treating patients at all stages of their lives. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Montana-Missoula

Req ID: 251438