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Providence Population Health Resource Specialist *Temporary* in Missoula, Montana


Providence is calling a Population Health Resource Specialist (Pmg Clinical Support Services, Days, 1.0 FTE) to St. Patrick Hospital in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Work collaboratively with all providers and staff members, with a focus and emphasis on nursing and medical assistant staff members, to develop clinical support processes that ensure the delivery of efficient, compassionate, and high quality care.

  • Work within a centralized team, helping providers, clinic staff and management to effectively, efficiently and accurately fulfill the duties and responsibilities of the centralized services department in support of our Patient Centered Medical Home objectives.

  • Duty include chronic disease management, preventative health coordination of services, external result entry, prior authorization of medication and procedures, referral coordination, tracking and managing the referral work queue.

  • Responsible for obtaining pertinent patient information for referrals, prior authorizations or updating patient medical records.

  • Responsible for follow up on the patients’ appointment and notes, and assuring it is received by the referring provider.

  • Coordinate communication with nurses, providers and other care team members.

  • Function as a member/leader of Interdisciplinary care delivery team.

  • Take emergency action when required.

  • Help patient navigate health care system.

  • Responsible for follow-up of referrals to specialists, other providers, and other agencies.

  • Utilize available resources effectively by appropriate consultation and collaboration to maximize effectiveness of care.

  • Document assessments, interventions, and evaluation of care accurately, objectively, and timely.

  • Provide clear, concise pertinent patient reports/information.


Required qualifications for this position include:

  • H.S. Diploma or GED

Preferred qualifications for this position include:

  • Current Licensed Practical Nurse (LPN) licensure

  • One (1) year referral tracking and coordination experience.

About the clinic you will serve.

Providence Medical Group includes over 30 primary care, specialty clinics and healthcare groups throughout western Montana focused on treating patients at all stages of their lives. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Montana-Missoula

Req ID: 292218