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Providence Practice Manager II - Sleep/Pulmonology/Sleep Lab in Missoula, Montana


Providence is calling a Practice Manager II - Sleep/Pulmonology/Sleep Lab (Neuroscience Administration, Days, 1.0 FTE) to Providence Medical Group in Missoula, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

In this position you will:

  • Provide ongoing supervision and problem solving for clinical and financial operations, offering consistent support and guidance to practice support staff. Actively participates and/or leads in defining and implementing development strategies resulting in increased efficiency and greater volume. Assists in development of provider and practice goals, as well as evidence-based physician/clinic standards for consistency, to maximize the patient experience throughout the continuum of care.

  • Communicate by leadership and example, an organizational culture of openness, trust, learning and teamwork. Communicates clearly, honestly, and appropriately, using age and ability specific standards, with colleagues, supervisors, providers, patients, and families of patients. Maintains a professional demeanor in all types of communication; Maintains positive working relationships and fosters a cooperative work environment; Adheres to PH&S policies and procedures. Displays honesty and mutual respect in interpersonal interactions. Demonstrates trust and integrity through timely follow-up on next steps, opportunities for improvement, and/or communication to involved stakeholders.

  • Implement PMG and Hospital-wide policies and procedures to ensure compliance with TJC, OSHA, NCQA, HIPPA, CMS, and all Providence Health & Services policies and procedures; Employee demonstrates the safety standard of conduct by familiarizing him/herself with policies and procedures, practicing personal and patient safety consistently, and reporting any and all safety hazards and/or violations.

  • Assist with enforcing established policies and procedures to identify and reduce any risks to patients of acquiring or transmitting infection. Assist with Human Resource related activities for practice(s), including recruiting, interviewing, scheduling for training, counseling, and evaluating practice support staff; Actively support and assist, when needed, Practice Managers in serving as a liaison to Revenue Cycle for patient account and provider enrollment issues, Credentialing for insurance plan matters, Risk Management for patient related legal issues, and other hospital personnel and/or individuals outside of the organization to affect the exchange of information, arrange services, and /or complete administrative tasks.

  • Maintain the security and confidentiality of data and information used in the performance of his/her daily duties conforming to hospital policy, laws and regulations as appropriate.

  • Management of all neuroscience recruiting, working with internal and external contacts to ensure positive experiences for all candidates.

  • Direct accountability for all neuroscience provider and staff onboarding, including but not limited to, human resource requirements, EPIC logistics, training, licensure, privileges, and credentialing.


Required qualifications for this position include:

  • Bachelor's Degree in Healthcare administration, practice management, business, finance, or accounting or equivalent educ/experience

  • Experience in Ambulatory healthcare management

Preferred qualifications for this position include:

  • 5 years Ambulatory Practice Management experience

  • 7 years experience in healthcare administration, practice management, business, finance, or accounting or equivalent experience.

About the clinic you will serve.

Providence Medical Group includes over 30 primary care, specialty clinics and healthcare groups throughout western Montana focused on treating patients at all stages of their lives. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Montana-Missoula

Req ID: 271493